Privacy Policy

Information We Collect

Personal Information
We may collect personal information that you voluntarily provide, including name, email address, phone number, property or service address, project details or service requests, and payment or billing information (processed securely through third-party providers).

Automatically Collected Information
When you visit our website, we may automatically collect your IP address, browser type and device information, and pages visited and time spent on our site. This information helps us improve website performance, security, and user experience.

How We Use Your Information

We use the collected information to respond to inquiries and provide estimates, schedule services and manage projects, communicate regarding appointments, updates, and billing, improve our website and services, and send service-related or promotional communications. You may opt out of marketing communications at any time. We do not sell, rent, or trade your personal information.

Photos, Videos & Project Media

Lotus Landscaping & Design may photograph or record video of completed or in-progress landscaping or construction projects for portfolio and website content, marketing and advertising, social media platforms, proposals and estimates, and internal documentation or training.

Media is focused on landscaping features and completed work. We do not intentionally capture identifiable individuals, license plates, house numbers, or personal items. If such details are inadvertently captured, reasonable efforts may be made to blur or exclude them.

Opt-Out Option
Clients may opt out of photography or media use by providing written notice prior to the start of service. Opting out does not affect pricing or service quality.

Cookies & Website Tracking

Our website may use cookies or similar technologies to analyze website traffic and improve performance and functionality. You may disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.

Third-Party Service Providers

We may use trusted third-party providers for payment processing, website hosting, email communication, and website analytics. These providers receive only the information necessary to perform their services and are required to safeguard your data.

Data Security & Retention

We maintain reasonable administrative, technical, and physical safeguards to protect personal information in compliance with the Illinois Personal Information Protection Act (PIPA). Personal information is retained only as long as necessary to fulfill service obligations, comply with legal and regulatory requirements, and resolve disputes or enforce agreements.

Illinois Consumer Privacy Rights

Illinois residents have the right to request access to their personal information, request correction of inaccurate information, request deletion of personal information subject to legal or contractual obligations, and opt out of marketing communications at any time. Requests may be submitted using the contact information below, and we may verify your identity before fulfilling requests.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

Disclaimer of Warranties & Accuracy of Information

All information provided on this website is offered “as is” and “as available,” without warranties of any kind, whether express or implied.

Lotus Landscaping Inc makes no representations or guarantees regarding:

• The accuracy or completeness of website content
• The reliability of the information provided
• The availability of services or scheduling
• The suitability or fitness of information for any particular purpose

Information, pricing, services, and descriptions may be updated, modified, or removed at any time without prior notice.

Disclaimer of Endorsement

References to any products, brands, materials, manufacturers, or services are provided for informational purposes only and do not constitute endorsement, recommendation, or approval unless explicitly stated in a written agreement.

Any opinions, reviews, or content provided by third parties — including external websites — do not necessarily reflect the views of Lotus Landscaping Inc.

Use of Collected Information

Information collected may be used to:

• Respond to inquiries and provide estimates
• Schedule and manage landscaping services
• Communicate regarding appointments, updates, or billing
• Improve website functionality and customer experience
• Maintain website security and prevent misuse

Lotus Landscaping Inc does not sell, rent, or share personal information for marketing or advertising purposes.

No Duty to Continue Website Services

Lotus Landscaping Inc does not guarantee uninterrupted or error-free access to this website. Website content, availability, and functionality may be changed, suspended, or discontinued at any time without notice.

No Legal or Professional Advice

Information provided on this website is for general informational purposes only and should not be considered final without an agreement or contract.

All final scope of work, pricing, warranties, and responsibilities are governed solely by executed written agreements.

Governing Law

This Privacy Notice and all use of this website shall be governed by and interpreted in accordance with the laws of the State of Illinois.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in business practices or legal requirements. The most current version will be posted on this page with an updated effective date.

Contact Information

Lotus Landscaping Inc.
3400 W Stonegate Blvd, Unit 101
Arlington Heights, IL 60005

Contact:
Phone: 847-644-1810
Email: sales@lotuslandscapingllc.com or admin@lotuslandscapingllc.com

Privacy & Media Use Policy (Illinois)

Lotus Landscaping & Design may photograph or record video of completed or in-progress work for documentation, quality control, and marketing purposes.

Property & Personal Privacy

Media focuses on landscaping features, structures, and completed work. No client names, addresses, or identifying information are disclosed, and reasonable care is taken to avoid capturing people or personal property.

Use of Media

Photos and videos may be used for the company website and online portfolio, social media platforms, digital and printed marketing materials, proposals and service demonstrations, and internal business records and training.

Client Consent

By signing a service agreement or allowing work to be performed, clients grant permission for media use as outlined above. Clients may opt out with written notice prior to service.

Media Ownership

All photos and videos captured by Lotus Landscaping & Design remain company property and may not be reproduced or used by third parties without written permission.